In accordance with the training objectives, the participants:

  • Will understand the steps of the sales process and the dynamics in the _ store.
  • Will learn the most successful techniques to develop _ a full _ sales conversation. Overcoming objections.
  • Will learn the true meaning of the role of retailers and the specific tasks in each step of the sales process.
  • Will learn the use and techniques of questioning, listening, discovering the needs / desires and propose solutions.
  • Will understand buyers the types of buyers, the types of customers, the purchase types, and building relationships with customers and understanding the post-sales process.

Who can participate: Leaders, managers, supervisors and employees of all levels.

Duration:  2 full days - 8 sessions